REFUND AND RETURNS POLICY

This agreement is between you (the buyer) and me (Anya Truskolaska), the artist responsible for the gallery anyatruskolaska.art, by purchasing the work of art you agree with the policy.

I put a lot of care into making my art unique and I want you to be completely satisfied with your purchase. However, if you change your mind, you have the right to return a painting for any reason, within 14 days from the date you receive it, for a full refund.

To be eligible for a return, the artwork must be not damaged and in the same condition that you received it. You are responsible for covering the cost of the return, picking a trusted shipping service offering tracking info, and sending the package to the return address I will provide you in my instructions. The artwork must be returned in its original packaging with all its documents. In case of a return (not damage caused by the courier) I will refund the amount you paid with the deduction of the delivery fee to your address.

Shipping costs are non-refundable. Once I have received the package and approved your request, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a couple of days.

Please remember that I cannot take responsibility if the returned package gets lost in transit back to my location.

I am serious about safeguarding your unique piece of art during its journey to your door. My packaging is specifically made and tested to keep everything secure. If the package happens to arrive to your address damaged by the courier please send me an email with pictures of the issue as well as all other sides of the package, please do not open it and wait for my instructions.

Artworks created on commission cannot be refunded. All sales of commissions are final.

What you see on my website might look slightly different from what you receive. My artworks are created with high-quality materials. I do my best to display photos that faithfully reproduce the original piece of art, however technology and display settings can play tricks on the colours, and I can’t guarantee your screen will display an exact match to the actual work of art.

Please keep in mind that my artworks are created entirely by hand, visible brushstrokes, irregular surfaces and stains of paint on the back are what distinguishes each piece. Each artwork available on my web page and exhibited in public is unique and has passed very specific quality criteria.

This privacy policy will help you understand how Anya Truskolaska ("us", "we", "our") uses and protects the data you provide to us when you visit and use anyatruskolaska.art.

We reserve the right to change this policy at any given time, if you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

We have adopted this Privacy Policy, which determines how we are processing the information collected by anyatruskolaska.art, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using this website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit anyatruskolaska.art, we collect the minimum possible information to run the website. However we use services necessary for the e-commerce platform, such as payment gateways and other payment transaction processors, which have their own privacy policies, that allow us to sell our art to you over a secure connection, under legal agreement that appropriately controls its use and retention. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled. These providers might collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we might collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to purchase an artwork, use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, address , organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to buy a painting, receive our newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.

The right of access.

The right to rectification.

The right to erasure.

The right to restrict processing.

The right to data portability.

The right to object.

Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others or investigate fraud.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to gallery@davidecanepa.art.

TERMS AND CONDITIONS

These terms and conditions outline the rules and regulations for the use of Anya Truskolaska Website, located at anyatruskolaska.art.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use anyatruskolaska.art if you do not agree with terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing davidecanepa.art, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We only use the required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Anya Truskolaska and/or its licensors own the intellectual property rights for all material on anyatruskolaska.art. All intellectual property rights are reserved. You may access this from anyatruskolaska.art for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Copy or republish material from anyatruskolaska.art;

Sell, rent, or sub-license material from anyatruskolaska.art;

Reproduce, duplicate or copy material from anyatruskolaska.art;

Redistribute content from anyatruskolaska.art.

This Agreement shall begin on the date hereof.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

Search engines;

News organizations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications, or to other Website information so long as the link:

(a) is not in any way deceptive;

(b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;

dot.com community sites;

associations or other groups representing charities;

online directory distributors;

internet portals;

accounting, law, and consulting firms;

and educational institutions and trade associations.

We will approve link requests from these organizations if we decide that:

(a) the link would not make us look unfavorably to ourselves or to our accredited businesses;

(b) the organization does not have any negative records with us;

(d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link:

(a) is not in any way deceptive;

(b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to anyaliveart@gmail.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Anya's logo or other artwork will be allowed for linking absent a license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Representation:

Any views or opinions represented on the Website are personal and belong solely to Anya Truskolaska and do not represent those of people, institutions or organizations that Anya Truskolaska may or may not be associated with in professional or personal capacity unless explicitly stated. Any views or opinions are not intended to offend any religion, ethnic group, club, organization, company, or individual.

Disclaimer:

While we have made every attempt to ensure that the information contained on the Website is correct, Anya Truskolaska is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on the Website is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied. In no event will Anya Truskolaska be liable to you or anyone else for any decision made or action taken in reliance on the information on the Website, or for any consequential, special or similar damages, even if advised of the possibility of such damages. Information on the Website is for general information purposes only and is not intended to provide any type of professional advice. Please seek professional assistance should you require it. Information contained on the Website are subject to change at any time and without warning.